Return and Refund Policy
At FlorTek Academy, we strive to ensure your satisfaction with every book purchase. If you find yourself unsatisfied or encountering issues with your order, please review our return and refund policy below:
Returns
- Books can be returned within 30 days from the date of purchase.
- To be eligible for a return, the book must be in its original condition, unmarked, and unused.
- Please include proof of purchase or order confirmation when returning an item.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed and a credit will automatically be applied to your original method of payment within 30 days.
Non-Returnable Items
- Certain items such as digital downloads or used books may not be eligible for returns. We will specify these exceptions at the time of purchase.
Shipping
- Customers are responsible for paying the shipping costs for returning an item. Shipping costs are non-refundable.
Contact Us
- If you have any questions regarding our return and refund policy, please contact us .
